Privacy Policy

  • PURE LOVE S.L.
  • UR Isuskiza Num 82, 48620 Plentzia, Vizcaya (Spain)
  • TAX IDENTIFICATION NUMBER: B-01598325
  • Email: info@piticuiti.com
  • Phone number: (+34) 651 888 724

The data provided by Users/Customers are voluntary, although refusal to provide the requested data may result in the impossibility of accessing the services that require it or the impossibility of purchasing in our e-Shop. During the data collection process, and whenever data is requested, Users/Customers are informed of the mandatory or voluntary nature of the data collection.

  • When you access our website and/or e-Shop. Are those personal data provided by the User/Customer when browsing our website; placing an order as a customer or guest; when participating in a contest, sweepstakes or promotion; when contacting us with a comment, question or complaint through the Customer Service or send us any written communication (either by email or by mail); when you subscribe to receive newsletters and newsletters about our products, store openings, flea markets, events or promotions and when they send the CV if they are interested in a candidacy or part of our team etc..
  • In our stores and events. They are those personal data provided by the Customer when they fill in our customer files when they visit our points of sale; when they buy our products; when they attend flea markets, etc.
  • Data provided by Users/Customers while browsing the web and/or e-Shop: data resulting from the application of algorithms to analyze, for example, purchase records, to know the interest of our customers for certain products, tastes, purchase history, promotions, navigation on our website, etc… etc.

PERSONAL AND CONTACT INFORMATION

This information provides or facilitates the User/Customer to PURE LOVE S.L. when he registers in our Web https://piticuiti.com/ as guest, client, etc. fills up the Client’s card or when he gets in touch for any question with PURE LOVE S.L.

These data are for example the name and surnames, date of birth, country, address, domicile of delivery, email, telephone number, number of mobile, etc. or those that PURE LOVE S.L. could request to attend and to process any consultation or request that the Users/Customers make us come.

These data are for example the name and surnames, date of birth, country, address, domicile of delivery, email, telephone number, number of mobile, etc. or those that PURE LOVE S.L. could request to attend and to process any consultation or request that the Users/Customers make us come.

PAYMENT, BILLING AND SALES INFORMATION

This information is provided or facilitated by the User/Customer when making a purchase of our products and are for example the payment instrument (credit card, debit card) chosen shipping method, products purchased, shipping data, billing, place of purchase, preferences, returns, refunds etc..

INFORMATION ON THE INTERACTION AND PREFERENCES OF OUR USERS/CUSTOMERS

PURE LOVE S.L. to improve and to know the products that more adjust to our Users/Customers, collects, saves and treats all the information on the preferences and tastes (history of purchases, habits and preferences), for example, on having added products to “My favorites”, or on having selected a language of preference, etc.

INFORMATION ABOUT THE DEVICES AND THE USE OF OUR WEBSITE

PURE LOVE S.L. collects and treats the information concerning the devices from which the Users/Customers accede to our Web, that is to say if it is a PC or a mobile, direction IP, the use that is done of the Web, etc.

CAREER INFORMATION AND CV

PURE LOVE S.L. collects and treats all the personal information, academic, professional and curricular information, as well as the information of contact that the Users provide us when they apply for a position or present a candidacy to any of the positions or vacancies. The personal, academic, professional, curricular and contact data that we collect are those provided by the Users through their CV, such as previous work experience, training and academic data, etc.

PURE LOVE S.L. establishes that, based on the principle of limitation of the purpose, the personal data will be collected exclusively for determined, explicit and legitimate purposes, and will not be treated ulteriorly in a way incompatible with these purposes. The purposes are as follows:

  • To manage, develop and execute the purchase of our products.

Personal data such as basic personal information, contact information, purchase data, payment data, sales information and any other data strictly necessary for the achievement of this purpose are used:

  • To manage, administer and process the purchase of our products, for administrative actions, accounting, process any incident or query in relation to the purchase processes and manage any return, claim or withdrawal of the products purchased, warranties, communications with the Customer in case of any problem related to the management or delivery of the order, etc., and
  • To comply with obligations imposed by applicable laws, regulations or legislation.

The data will be kept as long as the relationship is maintained and their deletion is not requested and in any case in compliance with the applicable legal statute of limitations. If you do not provide the necessary data for this purpose, it will not be possible to purchase our products.

TO MANAGE AND PROCESS THE SERVICES REQUESTED BY THE USER/CUSTOMER.

We will use your personal data (personal and contact information) and any other data strictly necessary to comply with the request and follow-up of any question, doubt, complaint, claim that the User/Client may raise or submit to us.

The data will be kept as long as the relationship is maintained and their deletion is not requested and in any case in compliance with the applicable legal statute of limitations. If the necessary data for this purpose is not provided, it will not be possible to provide the service requested by the User/Client.

  • The user agrees that all personal data will be fully transferred to Aplazame from the time the user has initiated the hiring of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who may need to access the files for the proper performance of the contract.

FOR THE MANAGEMENT OF RELATIONSHIPS WITH OUR USERS/CUSTOMERS

To send information and newsletters regarding products, services and invitations to events about our brand (organized by us); to offer promotions, discounts and other personalized services; invitations to contests, sweepstakes and other initiatives for customers or Users; to evaluate and improve the quality and selection of our services and products according to the needs and preferences of Users/Customers; develop new products and services based on the preferences of Users/Customers; analyze and perform statistics and studies on the interests, preferences or usage trends of Users/Customers; design advertising strategies, perform behavioral segmentation, marketing and/or merchandising.

To send commercial information and of marketing of our products, promotions, invitations to contests, the rake etc, PURE LOVE S.L. will be able to use traditional means of contact (postal mail and telephone) and/or digital and automated (e-mail, SMS, telephone and other digital channels) and we will be able to send these communications if the User/Customer has accepted expressly to receive the same ones. At any time, the User/Customer may cancel the subscription or unsubscribe at any time.

The data will be kept as long as the User/Customer does not ask us to unsubscribe, understanding that he/she is still interested in receiving the aforementioned communications. In case of not providing the necessary data for this purpose it will not be possible to inform the User/Customer about our news, promotions, sweepstakes and events.

TO MANAGE AND PROCESS CANDIDATE SELECTION PROCESSES

The personal data provided by the candidates will be used in order to proceed to the communication of possible job offers, as well as selection processes that may be of interest to the candidate because he/she meets the appropriate requirements.

The provided personal data will be kept for the necessary time that PURE LOVE S.L. considers in attention to the aptitudes and qualifications of the candidate and the needs of contracting of the company or until the suppression is requested by the candidate.

When a Customer purchases our products, it may be necessary to communicate some personal data to third parties in order to process and manage the purchase, for example:

  • Data of contact or shipment, whose communication to companies of transports and messenger company can turn out to be necessary in order that the purchases of products that the Client realizes with PURE LOVE S.L. can be processed.
  • Your personal data and/or payment method data, whose communication to credit card companies, banks and companies may be necessary to process the transactions you make in our e-Shop.

In any case, in accordance with the arranged thing in the effective norm, PURE LOVE S.L. will only communicate those personal data of the Client that are strictly necessary, and the third addressees of the same ones will only be able to treat your personal data to process and to manage the purchase of the product.

The user agrees that all personal data will be fully transferred to Aplazame from the time the user has initiated the hiring of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who may need to access the files for the proper performance of the contract.

Out of the suppositions previously specified, PURE LOVE S.L. does not communicate to third parties the personal information that Clients/Users provide us across the Web, except when the revelation is demanded by the in force legislation, for judicial order, or for a competent authority, as well as when we must communicate the indispensable information for logical reason of the benefit of the service.

  • Right of access: Right to obtain confirmation on if PURE LOVE S.L. treats personal data that concern him, or not.
  • Right of portability: Whenever PURE LOVE S.L. processes personal data through automated means on the basis of your consent or a contract, the User/Customer has the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or a third party. It will include only the personal data you have provided.
  • Right of rectification: The right to obtain the rectification of inaccurate or incomplete personal data concerning him/her. If the Customer has an account in our e-Shop, he/she can edit his/her personal data in this account.
  • Right of suppression or right to be forgotten: Right to obtain the suppression of any personal data that PURE LOVE S.L. treats at any time, except in the following situations: if you have an order pending delivery in whole or in part; you have an outstanding debt with PURE LOVE S.L., you have any questions or complaints pending resolution with the Customer Service and if you have made a purchase for which we will retain your personal data in connection with the transaction for tax and accounting regulations.
  • Right to oppose the processing of personal data based on legitimate interest: The right to oppose the processing of personal data based on the legitimate interest of PURE LOVE S.L. We will not continue to process personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

These rights will be able to be exercised by means of communication to PURE LOVE S.L. to the email address info@piticuiti.com or by means of writing to PURE LOVE S.L. UR Isuzkiza Num 82, 48620 Plentzia, Vizcaya.

  • Right to object to receive commercial and marketing communications: Right to object to receive commercial and marketing communications. At any moment the Users/Customers can unsubscribe simply following the instructions that are indicated in the foot of the body of each one of the electronic communications sent by PURE LOVE S.L.
  • Right to file a complaint before a control authority: If you consider that PURE LOVE S.L. treats your data in an incorrect way, you can contact us. You also have the right to file a complaint with the competent data protection authority.

PURE LOVE S.L. reserves the right to modify unilaterally the present Policy of privacy as consequence, among other circumstances, of: (I) Web changes; (II) changes in the processing or purposes of personal data; (III) changes or new legislative or regulatory developments (IV) the establishment of new criteria by the Spanish Data Protection Agency or any other authority on the matter.

For it, PURE LOVE S.L. recommends to the User that he reads carefully the Policy of privacy in force in the moment in which it accedes to the Web and in any case before registering, subscribing or buying some product of our brand.

For any doubt, consultation or information about this Policy of Privacy or to send us any suggestion or claim you can put in touch with PURE LOVE, S.L. sending an email to the email address info@piticuiti.com or by means of writing to PURE LOVE S.L. UR Isuzkiza Num 82, 48620 Plentzia, Vizcaya.

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